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AI Design Expertise

Brand Logo

AI Design Expertise

Brand Logo

AI Design Expertise

InterAI

agents

InterAI knowledge base — ‘Sources’ dashboard for AI agents with sync health metrics and Add Source button on a laptop.

Motivation

Business goal

Enable teams to load company knowledge into AI agents quickly and safely—at enterprise scale.

Impact target

Increase engagement, retention, and renewals by speeding activation, driving multi-source adoption, improving answer quality, and reducing support load.

Product strategy

Ship an MVP Add Source Wizard as the primary onboarding path—adaptive for tech and non-tech users, with smart defaults, pre-flight checks, and real-time status.

Category

AI / RAG

MVP

UX • UI

SaaS B2B

Product Strategy

Process

We start simple: understand the problem, then build the smallest thing that proves value. We worked in short, collaborative sprints—running competitive and desk research to de-risk decisions, then setting a clear direction with the journey, design principles, and success metrics.

Next, we designed and prototyped the MVP Add Source Wizard, validated quickly with stakeholders, and set up measurement—keeping the work agile, low-risk, and focused on user and business outcomes.

*Development can be delivered by Nydra or coordinated with your team/partners; in both cases we stay onboard through QA, launch, and the first learning cycles.

We start simple: understand the problem, then build the smallest thing that proves value. We worked in short, collaborative sprints—running competitive and desk research to de-risk decisions, then setting a clear direction with the journey, design principles, and success metrics.

Next, we designed and prototyped the MVP Add Source Wizard, validated quickly with stakeholders, and set up measurement—keeping the work agile, low-risk, and focused on user and business outcomes.

*Development can be delivered by Nydra or coordinated with your team/partners; in both cases we stay onboard through QA, launch, and the first learning cycles.

We start simple: understand the problem, then build the smallest thing that proves value. We worked in short, collaborative sprints—running competitive and desk research to de-risk decisions, then setting a clear direction with the journey, design principles, and success metrics.

Next, we designed and prototyped the MVP Add Source Wizard, validated quickly with stakeholders, and set up measurement—keeping the work agile, low-risk, and focused on user and business outcomes.

*Development can be delivered by Nydra or coordinated with your team/partners; in both cases we stay onboard through QA, launch, and the first learning cycles.

Nydra process diagram showing five stages—Discovery, Strategy & Plan, Design, Prototype & Handoff, and Build / Launch & Learn—with tasks like research, IA, flows, testing.
Nydra process diagram showing five stages—Discovery, Strategy & Plan, Design, Prototype & Handoff, and Build / Launch & Learn—with tasks like research, IA, flows, testing.
Nydra process diagram showing five stages—Discovery, Strategy & Plan, Design, Prototype & Handoff, and Build / Launch & Learn—with tasks like research, IA, flows, testing.

Competitor analysis

We ran a structured comparison of several platforms using three lenses—connection flows, persona accommodation, status & errors—to inform our direction and differentiation.

Competitor analysis table comparing OpenAI, Glean, Vertex AI, and LangChain across connection flow, multi-persona support, and error/status handling.
Competitor analysis table comparing OpenAI, Glean, Vertex AI, and LangChain across connection flow, multi-persona support, and error/status handling.
Competitor analysis table comparing OpenAI, Glean, Vertex AI, and LangChain across connection flow, multi-persona support, and error/status handling.

CDS matrix

Our team separated facts, bets, and unknowns—confirming no adaptive flows and weak error status, defining hypotheses (simple-first, pre-flight checks, real-time status), and flagging gaps (non-tech depth, expertise detection, scale) to validate next.

CSD Matrix: certainties, suppositions, and doubts summarizing research on onboarding—adaptive flows, status transparency, RAG usage, and open questions.
CSD Matrix: certainties, suppositions, and doubts summarizing research on onboarding—adaptive flows, status transparency, RAG usage, and open questions.
CSD Matrix: certainties, suppositions, and doubts summarizing research on onboarding—adaptive flows, status transparency, RAG usage, and open questions.

Information architecture

By giving users one obvious place to start and a short, guided path, the IA removes guesswork, speeds activation, and enables the broader Knowledge Base to grow without complexity.

Information architecture of InterAI’s Knowledge Base showing Level-1 platform areas and a six-step ‘Add Source’ wizard: select → auth → config → validate → process → complete.
Information architecture of InterAI’s Knowledge Base showing Level-1 platform areas and a six-step ‘Add Source’ wizard: select → auth → config → validate → process → complete.
Information architecture of InterAI’s Knowledge Base showing Level-1 platform areas and a six-step ‘Add Source’ wizard: select → auth → config → validate → process → complete.

Wireframes

We produced annotated, clickable wireframes—mapping key interactions and adding validation notes directly on the screens so stakeholders could test, discuss trade-offs, and document decisions as we iterated.

Annotated wireframes for InterAI’s Add Source Wizard—sources dashboard, folder selection, and processing status with progress log—highlighting transparency and adaptive guidance.
Annotated wireframes for InterAI’s Add Source Wizard—sources dashboard, folder selection, and processing status with progress log—highlighting transparency and adaptive guidance.

Bring company knowledge into AI, smoothly and safely.

MVP interface

We designed for engineers and business users alike. The UI is clean and minimal, with clear steps and smart defaults. Features like pre-flight checks and real-time status cut guesswork so teams finish setup fast.

InterAI Add Source Wizard MVP interface on tablet and laptop—Sources dashboard with metrics, pre-flight checks, and real-time status.
InterAI Add Source Wizard MVP interface on tablet and laptop—Sources dashboard with metrics, pre-flight checks, and real-time status.

Outcomes

Evidence thresholds we use to measure success.

0%

Wizard completion target

0%

Wizard completion target

0%

Wizard completion target

0min

Time to first ingestion

0min

Time to first ingestion

0min

Time to first ingestion

0%

Issues caught in pre-flight

0%

Issues caught in pre-flight

0%

Issues caught in pre-flight

0%

Fewer support tickets vs. pre-wizard baseline

0%

Fewer support tickets vs. pre-wizard baseline

0%

Fewer support tickets vs. pre-wizard baseline

0%

Users adding a 2nd+ source (Month 1)

0%

Users adding a 2nd+ source (Month 1)

0%

Users adding a 2nd+ source (Month 1)

0%

First-try configuration accuracy

0%

First-try configuration accuracy

0%

First-try configuration accuracy

Have questions?

Find

The

answers

What is an R&D Pattern Demo?

What is an R&D Pattern Demo?

What is an R&D Pattern Demo?

Are these numbers real results?

Are these numbers real results?

Are these numbers real results?

Can this apply to my product?

Can this apply to my product?

Can this apply to my product?

What impact do you deliver and how do you work?

What impact do you deliver and how do you work?

What impact do you deliver and how do you work?

“Framer is one of the best web builders I have ever tried. It’s like magic.”

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“Framer is one of the best web builders I have ever tried. It’s like magic.”

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How do we connect?

We reply within 24 hours

Direct access to our team — no bots.

We ask smart questions fast.

Avatar
Luís Gaspar

Founder & Design Director

Book a discovery call

Book a discovery call

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Icon
Nydra design workspace with two monitors and interface mockups — get in touch.

Start the conversation today

Start

your

Project

today

Let’s work together

Do you prefer email?

studio@nydra.ai

Copy Icon
Copied Icon

Copied

How do we connect?

We reply within 24 hours

Direct access to our team — no bots.

We ask smart questions fast.

Avatar
Luís Gaspar

Founder & Design Director

Book a discovery call

Icon
Nydra design workspace with two monitors and interface mockups — get in touch.

Start the conversation today

Start

your

Project

today

Let’s work together

Do you prefer email?

studio@nydra.ai

Copy Icon
Copied Icon

Copied

How do we connect?

We reply within 24 hours

Direct access to our team — no bots.

We ask smart questions fast.

Avatar
Luís Gaspar

Founder & Design Director

Book a discovery call

Book a discovery call

Icon
Icon
Nydra design workspace with two monitors and interface mockups — get in touch.